So to start off with, The work to my home was very good but the crew and management is not, On the first day of the roofing job we had 6 men on our roof doing the job and then I was looking outside my back window and 1 of the men decided to go around the side of my garage and use the bathroom (I don’t have grass in my back yard it is all concrete) we live 1 block from a store, and then on the second day when the job was done I had my son take out some trash that we had not been able to take out before then and he came back in and said there was beer cans in our garbage can, I went out and looked and sure enough there was a 12 pack of empty beer cans in my garbage and we don’t drink in my house, I tried texting the project manager Skylar and he said he would be out on Monday because he was out of town, The project manager Skylar got a hold of me on the Monday and said he was coming by to check the work and I texted him back saying we needed to talk about some things with the crew. and I told him what that was and he said he would be right over and when he came over he took pictures of these things and said he would talk to the crew and see what was going on. later that same day I came home to 2 other men I have never met getting on a ladder to go up on my roof and when they saw me 1 of them came and said he worked for Bartlett Homes and he was inspecting the roof and he said that Skylar told him about the beer cans and he asked the crew and they said they only emptied out their car and that was were the cans came from, but what I don’t understand is why put them in my garbage can and not in the huge trash dumpster that they were using instead of my garbage can, I still feel they were drinking on the job but I have no proof except for the empty beer cans, I never saw them myself drinking, and the last thing I have an issue with is when you are having work done on a house and the client is trying to get a hold of you and you ignore them or say you will be over at this time and you aren’t that is bad business, we have things to do also. All I can say is the work was good but the professionalism of the crew and management is poor.
I am so grateful to Ryan and the crew at Bartlett! They replaced our roof after prior storm damage. They helped us through the insurance claim process and answered all of our questions clearly and simply. They are very knowledgable. The roof installation was quick; they started and finished the whole process in just one day. Ryan spent a lot of time checking and rechecking that everything was done to our satisfaction.
Very quick installion. Nice personnel and the men how installed the roof were there on time
I had my roof replaced by Bartlett Roofing this January (2018). The entire process went very smoothly from start to finish. I found the Bartlett people to be professional, polite and timely. My calls were always answered imediatly or in a timely manner. All my questions were answered honestly and in a straight forward manner. The Bartlett people showed up when they said they would and perfomed the tasks as promised. I was extremely please at the quickness and efficiency of the roofing crew. Once again they showed up on the morning when promised and the entire task was completed by 2pm. My roof looks great, my property was as clean when they were finished as it was before they showed up. My sales person performed a personal walk around and inspection with me and made sure everything was done to my satisfaction. I would recommend Bartlett roofing to anyone in need of prompt professional service.
We used Bartlett as a general contractor when there was a flood in the kitchen, and got the best service I’ve ever had. Doug runs a great company, and Don is now considered family. I have the kitchen of my dreams, and am excited to get the roof of my dreams (is that a thing?) soon, from Bartlett Roofing. I cannot talk them up enough, they are amazing!!! I’m a customer for life. (Watch out Don… the bathrooms need spruced up, too!) Thank you all so very much. ?
DON WAS GREAT- HAD TO WAIT A WHILE FOR THE WEATHER TO LET UP GET THE ROOF DOWN
HAD 3 PEOPLE RECOMMEND BARLETT- SO I THINK IT MIGHT HAVE BEEN A LITTLE MORE MONEY- BUT THE ROOF LOOKS GREAT- AND ITS A 50 YEAR ROOF- WHOE
WILL SPREAD THE WORD
I can’t thank Chris Gibson enough for stopping and reporting the severity of our roof’s condition caused by earlier storm damage. He was extremely pleasant and professional and worked amazingly well & quickly with our insurance company. What we thought wouldn’t be covered was paid in full with the first check in the mail within 3 days of calling for an inspection. We are extremely pleased with the high quality of roofing materials, workmanship, appearance and warranties given by both the manufacturer and Bartlett Homes. Chris was excellent in following up on ensuring everything was cleaned up on our property. In spite of weather delays work was done quickly and completed just hours before our first snowfall. Through our business conversations he even ended up helping us repair our car! They certainly are deserving of their A+ rating with the BBB.
Brad and fhe entire team at Bartlett are truly top-notch. They’re friendly and professional. They worked directly with my insurance company and made the entire process very easy. The roof was replaced within hours and was done with the highest workmanship. I highly recommend this company.
I just had a roof redone by Bartlett. While they were not the least expensive, they certainly were the most professional and well worth the few extra dollars over their competitors. I HIGHLY recommend you choose the BEST price, not the lowest, I’m glad I did.
Ashlyn did a great job accommodating myself and the listing agent on a recent job Bartlett Homes and Roofing did for a home sale. We were on a very tight time schedule to close on this home and she went above and beyond to ensure this roof was completed before the estimated completion date first set with us. The roof looks amazing… the buyer and seller are happy and we are closing on time. I highly recommend Ashlyn on any roof that needs work/replaced, especially working with Realtors.
We are so pleased with the work performed by Bartlett. Andrew was wonderful to work with from start to finish. Would recommend Bartlett above any company we have worked with in the past.
Service was timely and as promised. Brad worked closely with us and our insurance company to ensure a good experience and the work was quality. Thanks!
Quick and professional, everything turned out great and looks amazing. In and out with no hassle. Couldn’t be more satisfied with how it turned out
QUICK, FAST, PROMPT, AND EFFICIENT. FROM THE INITIAL CALL FOR SERVICE UNTIL THE COMPLETED SERVICE FOLLOW UP CALL, THE STAFF AT BARTLETT HOMES WENT THE EXTRA MILE TO TAKE CARE OF OUR NEEDS. THANK YOU.
Everything was first rate=thy contacted me within minutes of me leaving a message with their office. Michael was very quick o respond and setup a convenient time to meet me and it was all smooth sailing after that. Michael is a great communicator and kept e in the loop the whole way, explaining everything in a very easy to understand manner. I always felt comfortable and taken care of. When the crew showed up to do the roof install it was like a well-oiled machine; it was very easy to see they were professionals. It looks great and they did a great job, paying attention to every detail and never hesitating to do anything I asked, answer any questions, and explain everything they did. I would recommend Michael and Rob from Bartlett to anyone. If you even curious about your roof’s condition, call Bartlett and ask for Michael. Thanks Guys!
We had some wind damage and were looking for someone to patch it and noticed a neighbor was having a roof put on by Bartlett. They were happy with it so we gave Bartlett a call. So glad we did. Garrett Hendricks was our project manager, worked with our insurance company and we ended up with a beautiful new roof. The crew worked super hard in the heat and cleaned everything up wonderfully. From start to finish this experience was simply wonderful. I have never written a review for anyone before, but this was so well done, I am compelled to say so, out loud, to the whole world. Love what Bartlett did for us and recommend them to anyone without reservation
They did great work!
They did a great job, and there is nothing I could complain about. They did everything quick and fast.
Jeramie Kramer, Dan Wydner and Rob and his crew were terrific. Thanks!
Great Service with quality customer relations.
There service and products were extraordinary!
They did a great job. My wife is very pleased and that’s hard to do!
Very good group of people, professional, timely and know exactly how to do their jobs. Very happy with whole experience. Thank you.
Very excellent job on everything
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